Contact Us
At Sohar Oil Derivatives & Services L.L.C, We are always ready to assist our clients as per requirements. Do not hesitate to contact us using the below channels,
Custom Blends
We mix and prepare custom blends of chemical for our clients needs.
Service Request
Existing clients can raise a service request for the below form.
Frequently Asked Questions
Answers to most common questions answered at the end of the page.
Connect with our support staff
Info
Contact or Visit Us
Email Address
Location
P.O Box 121 P.C 327,
Al Batinah North – Sohar
Phone Number
Sales: +968 9985 8540
Service: +968 9244 3929
FAQ
Frequently Asked
What standard do your aviation fuels meet?
What standard does your road diesel meet?
We offer EN 590-grade automotive diesel (ULSD), aligned with Europe’s 10 ppm sulfur limit and common B7 (up to 7% FAME) blending practice where applicable.
How can we safely verify bank details and avoid fraud?
Before sending funds, independently call a known number to confirm any new or changed payment instructions. If you suspect Business Email Compromise (BEC), contact your bank and report via the FBI’s IC3; U.S. guidance also points to rapid law-enforcement escalation.
Which Incoterms can we use?
Common options include FOB, CFR and CIF; we align responsibilities, risk transfer and documentation to the ICC’s Incoterms® 2020 rules in the sales contract. All incoterms can be found in our brochure.
What documents come with a shipment?
Typical packs include commercial invoice, certificate of origin, bill of lading/CMR, and independent inspection/CQ/COQ reports where agreed, to evidence quality and quantity at the custody point.
How do I request a quote (RFQ)?
Email us your product, grade/spec (e.g., EN 590 10 ppm), monthly volume or one-off lift, target Incoterm (FOB/CFR/CIF), load/discharge ports, preferred delivery window, and any inspection/doc requirements. We’ll acknowledge within one business day.
What basic KYC documents should buyers share?
To speed onboarding, please provide company registration, ownership/authorized signatory details, and proof of business address; further due diligence may apply under international Customer Due Diligence (CDD) standards.
How do you handle sanctions and screening?
We screen counterparties, vessels, and cargoes; contracts observe applicable regimes (e.g., U.S. OFAC). Note the “50 Percent Rule”: entities owned ≥50% by blocked persons are treated as blocked.
New Client Onboarding
We make getting started simple and disciplined. Share your RFQ (grade/spec, volume profile, Incoterms, load/discharge ports, delivery window) and we’ll align on scope, then complete KYC/AML and payment terms. Next, we agree inspection points and documents, run a trial shipment to validate specs and timelines, and lock in a communication cadence so repeat lifts are smooth and predictable.
Foreign Servicing Program
Cross-border deals need speed, clarity, and compliance. Our foreign servicing desk supports multiple time zones and languages, handles document legalization and attestations where required, and coordinates with vetted labs, inspectors, shipowners, and last-mile carriers. We align on local standards, export controls, and currency/settlement preferences.
Estimated Cost of Services
Before you commit, we build a transparent landed-cost model for your route: product price assumptions, ocean freight and insurance, inspection and terminal charges, duties/VAT, inland haulage, and FX. You’ll receive a scenario view (best/base/stress) with the exact assumptions used—ideal for budgeting and approvals. When you’re ready, we convert the model into a firm offer with final specs and documents.
Low on Energy? We can Help!
While our current portfolio centers on conventional petroleum products and fertilizers, we monitor this transition pathway closely for customers with marine fuel decarbonization roadmaps and will communicate any future LNG supply options as the project advances toward its projected start-up.